Shipping policy

ATONI Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with ATONI. Please review the following information regarding order processing, shipping, and delivery.

Shipping Time

ATONI orders typically take approximately 7–10 business days to be processed and shipped.

Business days are Monday through Friday and do not include weekends or federal holidays.

Please note that the 7–10 business day timeframe is an estimate. During product launches, limited releases, holidays, or periods of high order volume, additional processing time may be required.

Presale & Pre-Order Items

Products identified as Presale or Pre-Order may have different fulfillment timelines.

The estimated shipping or release timeframe displayed on the applicable product page at the time of purchase will apply to presale and pre-order merchandise.

If an order contains both an available item and a presale item, the items may be shipped together or separately depending on availability.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please allow time for the shipping carrier’s tracking system to update after receiving your tracking number.

Delivery Times

Carrier transit time begins after your order has been processed and shipped.

Delivery times can vary depending on the destination, shipping carrier, weather, holidays, and other circumstances outside ATONI’s control.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Please contact ATONI as soon as possible if you notice an error in your shipping address. We cannot guarantee that an address can be changed once an order has entered fulfillment or has been shipped.

Lost, Delayed, or Damaged Packages

If your tracking information shows unusual delays or your package arrives damaged, please contact us so we can help review the situation.

ATONI may also require customers to work with the shipping carrier when investigating packages that are lost or delayed in transit.

Contact

For questions regarding your order or shipment, contact:

ATONI
Email: officialatoni@gmail.com

Please include your order number when contacting us about an existing order.