Refund policy

ATONI 30-Day Return & Refund Policy

We want you to feel confident in your ATONI purchase. You have 30 days from the date your order is delivered to request a return.

To be eligible for a return, merchandise must be unworn, unwashed, unused, and in its original condition with any original tags or packaging included. Items that show signs of wear, washing, damage, alteration, or use may not be accepted.

After 30 Days

All sales become final after 30 days from the delivery date. Return or refund requests submitted after the 30-day period will not be accepted, except where otherwise required by law.

Presale & Pre-Order Items

For presale or pre-order purchases, including limited releases, the 30-day return period begins on the date the order is delivered to you, not the date the order was originally placed.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible so we can review the issue and make it right.

Returns

Returns must be requested and approved before merchandise is sent back. Items returned without first requesting a return may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Your bank or card provider may require additional processing time before the refund appears in your account.

Non-Returnable Items

Gift cards and items marked Final Sale are not eligible for return or refund, except where otherwise required by law.

Contact

To request a return or ask a question about this policy, contact us at info@atoniwrld.com and include your order number.